My name is Peng Hsuan Liaw, a.k.a. Oscar. I was born in Taipei, Taiwan, and moved to the U.S. in 2007. I hold a B.F.A. degree in industrial design and an M.F.A. in service design from Savannah College of Art and Design. I have also completed all doctoral courses for an E.d.D. degree at Grand Canyon University. Additionally, I have earned the Google UX certificate and the Design for the Future Work certificate from Coursera.
My experience includes various fields in food import, non-profit, education, and manufacturing. My roles in these positions have multiple responsibilities, including graphic design, 3D modeling, product photography, product design, design instruction, environmental/cultural research, UX research, wireframing, and information architecture. The collective experience in multiple fields and roles has provided a stable foundation to determine client/user needs from stakeholder, business, and customer perspectives. A holistic understanding of teams highly determines my work behavior; initiating supportive behaviors is my understanding of effective team workflow and communication to deliver high-quality client services.

I have developed my specialty in human-centered design with or without forms and design education, with a background in industrial design, service design, UX design, and leadership education.

Software

Experience:

Freelance @ well buying Industrial Co., ltd

Taipei, Taiwan (Remote)

Starting from Dec. 2020 to July.2021

• Discuss and determine the initial client needs/Visualize the current infrastructure of the company website.

• Mixed-method research approach on defining user-center design insights with the order of quantitative survey> open-ended question survey> semi-structured interview> affinity analysis.

• Visualize user journey map and design and refine the infrastructure and wireframe according to the research insights.

• Product 3D render and graphic design for final deliverable materials.

Independent Contractor @SIA International School of Art

New York, New York.

Sep. 2019 to Jan. 2021

• Collaborate with other instructors in sketching training and data collecting/evaluating/analyzing methods for instructing students' portfolios in industrial/interaction/service design.

• Instruct students on redesigning project layouts for books and website portfolios at the high school, college, and graduate school levels.

• Additional instruction for college and graduate school level students is provided in the private session.

Apprenticeship @Pyxera global with SCAD pro

Savannah, Georgia

Mar. 2018 to May 2018

SCAD Pro is a collaborative program that allows students to work with the industry

• Secondary research about Ghana, India's local culture and environment, to design toolkits and understand needs in designated areas.

• Analyze data on determining crucial needs for local environmental construction.

• Layout, graphic, and package design in the final deliverable.

• Design toolkits allow the sponsor company to determine where they can aim to invest in public infrastructures.

Internship @Bedessee Import Inc.

Brooklyn, New York.

Jen. 2015 to Mar. 2015

• Reconstruct the company's founding building in a 3D computer program for commercial use with pictures and Google Maps.

• 3D modeling and animating.

• Design product flyers based on the director's requirements and company needs.

• 360-degree product photo shooting for the company website’s interaction feature

Certification

Google UX professional CERTIFICATE

Apr. 2023

Designing the future of work

Aug. 2023

Education

Grand Canyon University

Ed. D Education in Organizational Leadership with an Emphasis in Organizational Development. All But Dissertation (A.B.D.). 2023

Savannah College of Art & Design Savannah College of Art & Design

M.F.A. Service Design. 2019

Savannah College of Art & Design Savannah College of Art & Design

B.F.A. Industrial Design. 2015

Event/achievement:

Savannah College of Art & Design Start-up Challenge

Jan. 2018

• Survey and interview questionnaires design and execution.

• Secondary/ primary research and result evaluation.

• Layout/graphic design on the final solution.

SCAD Service Jam

Mar. 2017

• Brand storming on concept direction.

• Product sketching and ideation.

• Layout/graphic design on the final solution.

Co-Author

“Create a Home”: The Impact of Service Design on Start-ups

Touchpoint Volume 11, No. 1 July 2019 The Journal of Service Design, SSN 1868-6052

Savannah College of Art & Design Scholarship 2016-2019